"Passengers will not use the public transport network if they feel unsafe"
"I frequently use public transport. Do I feel at risk of violence? Not too often, but it has happened a few times. Am I bothered by low-level anti-social behaviour? Regularly. Here's a recent example."
"On a Dart heading north from the southside suburbs, I sat near a group of expensively dressed teenagers, five boys and girls."
Passengers will avoid public transport when safety concerns arise. Frequent use of public transport coexists with occasional experiences of violence. Low-level anti-social behaviour occurs regularly and contributes to passenger unease. A cited incident involved sitting near a group of expensively dressed teenagers, five boys and girls, on a Dart heading north from the southside suburbs. The combination of occasional violent incidents and persistent low-level disorder reduces confidence in the network. Maintaining ridership requires addressing both overt violence and everyday anti-social behaviour to restore and preserve passenger safety.
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