#design-thinking

#design-thinking

Malaika Carpenter works as a design supervisor for the U.S. Digital Corps

She focuses on mentoring, coaching, and training individuals in design thinking and communication [ more ]

Generative AI will not replace humans in teaching service design

AI can help apply service design concepts in practice [ more ]

Design evolution spans over 40 years, with a notable shift in the late 2000s towards Design Thinking linked to business excellence.

McKinsey's 2018 Digital Index evidences the correlation between design and business performance, indicating a significant focus on design during 2010-2020. [ more ]

Design thinking has been crucial to Airbnb's success.

Airbnb has hired design studios and launched an internal innovation and design studio. [ more ]

The author discusses their approach called Action Planning, which incorporates design thinking and social marketing into the planning process.

They highlight the importance of continuous process improvement and iterative learning in government and social program improvement.

The author has written various posts on topics such as big data, failure in policy-making, and the use of little data. [ more ]

IDEO, a pioneering force in design thinking, has downsized its workforce and closed some offices, signaling changes in the design industry.

Market saturation, shifting industry demands, and economic considerations are factors contributing to IDEO's restructuring.

Despite IDEO's downsizing, the demand for UX professionals remains robust, with businesses opting for in-house designers. [ more ]