#progression-system

#progression-system

In the fintech industry we can link latency directly to profit and money. If I have lower latency than the competition, I can get to the better deals, I can make the better deals.

Operational Excellence practices alone don't guarantee success; implementation quality, organizational culture, leadership commitment, and strategic alignment determine competitive outcomes. Banks implementing identical operational improvement methodologies like Lean and Six Sigma achieve vastly different results due to factors beyond the practices themselves. Success depends on how thoroughly organizations embed these approaches into their culture, the quality of implementation execution, leadership commitment to continuous improvement, and alignment with overall business strategy.

In 1966, BCG found that a company's unit production costs would fall by typically 20 to 30 percent in real terms for each doubling of 'experience,' or accumulated production volume.

The problem was not the agents. Every individual agent performed well within its domain. The problem was the missing coordination infrastructure between them, what I now call the 'Event Spine' that enables agents to work as a system rather than a collection of individuals competing for the same resources.

I see this daily in veterinary medicine, where high burnout rates cost the sector upwards of $2 billion per year. It's a challenging environment with long hours, stressful workloads and patients that can't even tell you what's wrong. But I've found that the best way to boost performance and even increase capacity with maxed-out teams is to address the underlying operational issues.

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When you take the leap of faith to bring your vision, your idea, to life and start your company, you wear many hats and take on many tasks. You develop the business plan and deck pitch, help build a great product or service offering, create and implement the marketing strategies, make sales, handle customer service and get take-out for everyone during the late nights they're working.

"I've never felt this much behind as a programmer. The profession is being dramatically refactored as the bits contributed by the programmer are increasingly sparse and between. I have a sense that I could be 10X more powerful if I just properly string together what has become available over the last ~year and a failure to claim the boost feels decidedly like skill issue."