How Strong Leaders Use Better Systems to Drive Better Performance

"I see this daily in veterinary medicine, where high burnout rates cost the sector upwards of $2 billion per year. It's a challenging environment with long hours, stressful workloads and patients that can't even tell you what's wrong. But I've found that the best way to boost performance and even increase capacity with maxed-out teams is to address the underlying operational issues."

"As a growth-focused CEO who has helped healthcare organizations transform their operations, I've seen firsthand how the right systems can alleviate some of the burden on overstretched teams. When you optimize workflows, standardize procedures and automate repeatable tasks, you create efficiency - and with it, the mental space for your team to focus on what they're really passionate about. Here are three steps to turn process friction into operational excellence, so you can unlock the full potential of your people and business."

Operational performance is frequently constrained by process-level friction—manual work, administrative burden, and misaligned systems—rather than by strategy alone. Teams desire to deliver high-quality results but encounter inefficiencies that grow and degrade outcomes across the organization. High-burnout environments, such as veterinary medicine, illustrate how operational strain reduces capacity and increases costs. Implementing appropriate systems, optimizing workflows, standardizing procedures, and automating repeatable tasks generate efficiency and mental space for core work. Sustainable transformation requires involving teams in designing and adopting changes, managing the pace and volume of change, and building champions who sustain new ways of working.

Read at Entrepreneur