Mike Fantigrassi emphasizes how, through systematic training and strategic leadership initiatives, NASM has successfully shifted to a product-led growth model that enhances customer-centricity.
"Recognizing that you're going through a lifequake and giving it a name lets you walk a little steadier, gives you a language to reach out to a friend and ask for help. So, in some ways, step one is just to say, I'm not alone. Like half the country is going through a life transition at any time, and that means you or someone you live with is going through one right now."