Despite substantial investments in AI, only 25% of businesses report satisfactory ROI from their initiatives. This illustrates the challenges leaders face in integrating new technologies while managing the human aspect of change. A significant portion of employees, particularly Gen Z, resist AI adoption, leading to division within organizations. To succeed, leaders must adopt a people-first strategy, understanding that technology implementation requires engagement with and support from their teams to unlock the full potential of AI and other innovative tools.
To fully harness the power of today's most innovative tools, leaders must adjust the lens through which they view technology and recognize the outsized influence their people will have before, during, and after implementation processes.
31% of employees—including 41% of Gen Z workers—admit to 'sabotaging' their company's AI strategy by refusing to adopt AI.
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