"Many corporate generative AI programs yield clunky tools and slow rollouts, prompting employees to use personal AI models like ChatGPT and Claude on the side."
"Employees often operate personal laptops with AI tools open while working on secure, no-AI, bank-issued PCs, indicating a significant shift in tool usage."
Corporate generative AI programs often produce ineffective tools and slow implementations. In response, employees are increasingly turning to personal AI models like ChatGPT and Claude, using them alongside corporate systems without informing IT or compliance. This trend is evident in large organizations, where employees utilize personal devices to access these consumer AI tools, even while working on secure, company-issued computers. This behavior reflects a growing frustration with the limitations of corporate AI solutions.
Read at Harvard Business Review
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