fromMarTech
3 days agoWhy agentic AI is the next big shift in CX strategy | MarTech
As enterprises expand AI adoption across both internal teams and end consumers, agentic AI stands out for its potential to elevate customer experience through autonomous and semi-autonomous actions. By enabling faster, more personalized interactions, agentic AI is driving demand for practical ways to deploy it at scale. The proof is in the investments. The global autonomous agents market is valued at $4.35 billion in 2025 and is forecast to surpass $100 billion by 2034 - a compound annual growth rate of more than 42%.
Artificial intelligence