A BBC reporter, posing as a former student wanting to remain in the UK, met one of those advisers, Tanisa Khan. For a fee, she offered to provide evidence to support the fake claim that he was gay.
The Judicial Panel was charged with legally characterising any facts found by the OIOS in the course of its investigation. This process, not contemplated in existing court regulations, was designed and implemented by the bureau and established specifically for this complaint.
They don't drive it. They don't manage it. They don't control it. They let it control them. And then one day, they look up and realize discovery closed last week, the client is asking why nobody has taken the key depo, the adjuster wants a status report "by the end of the day," and the partner is asking the question that makes your stomach drop: "Where are we on this file?"
A year or so ago, most legal departments were still testing. AI pilots. Workflow trials. Small process experiments. Everyone was learning cautiously. The stakes were relatively low, and the work was labeled "innovation," which made imperfection forgivable. Then something shifted. Those same pilots became part of day-to-day delivery, and the business started relying on them. Sometimes intentionally, because early results looked good.