Manufacturers are harnessing AI to transform digital customer experiences, moving from generic interfaces to highly personalized interactions that cater to the urgent needs of procurement managers and other stakeholders.
We're more open for business and partnerships than we've ever been before," Fanelli told TechCrunch in a recent Zoom interview. "We're humble and listening more than before, and we recognize that if an organization shows us how we can do business differently, we want that to be a partnership."