"A judge-led commission in Quebec has found that the state agency responsible for driver's licenses and license plates misled the Canadian government about a troubled SAP ERP project that ran more than C$245 million ($179 million/ £132.6 million) over budget. The report into the disastrous nine-year project - which went live three years later than first predicted - also reveals that Société de l'Assurance Automobile du Québec (SAAQ) did not know whether ERP was the appropriate technology for its digital transformation program and the launch of an online processing service called SAAQclic."
"SAP has cooperated fully with Quebec's Gallant Commission in its investigation of the 2017 procurement and implementation project run by the Société de l'Assurance Automobile du Québec (SAAQ). SAP is committed to the highest standards of ethics and compliance in all the markets in which it operates, and maintains a robust compliance management system to ensure that the company is compliant with all laws and regulations, providing assurance of integrity in all engagements with customers, partners and all stakeholders across the world."
A judge-led commission in Quebec concluded SAAQ misled the Canadian government about an SAP ERP project that exceeded budget by more than C$245 million and went live three years later than predicted. The nine-year implementation lacked certainty on whether ERP was the right technology for the agency's digital transformation and the SAAQclic online service. Project management relied heavily on SAP during early planning while SAP was promoting S/4HANA, which SAAQ adopted. The commission found evidence of privileged access between SAP and SAAQ staff before a competitive tender involving Microsoft, Infor, and Oracle. SAP said it cooperated and emphasized its compliance systems.
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