#customer-feedback

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more#customer-experience
fromThe Verge
2 weeks ago

Amazon is launching a cheaper color Kindle

"Our customers have loved reading Kindle in color - on average, they spend more time on Kindle Colorsoft and read hundreds more pages than on our other Kindle devices."
E-Commerce
fromBikerumor
2 weeks ago

Bike Ahead's The Superfast 6.8kg Carbon Gravel Bike & The One 7.8kg XC Dream Build

Bike Ahead Composites unveils the Superfast gravel bike, integrating feedback from potential customers to create a versatile bike with various configurations to suit diverse preferences.
Bicycling
fromEater NY
3 weeks ago

The Grocery Store That's Listening to Customers and Lowering Prices

Jubilee's Young Kim responds to customers by lowering grocery prices after customer feedback highlights high pricing.
fromEntrepreneur
3 weeks ago

How to Calmly Confront Bad Reviews and Turn Them Into Growth | Entrepreneur

Negative reviews can provide growth opportunities; responses to them are crucial.
Food & drink
fromBusiness Insider
1 month ago

I tried Cracker Barrel's new menu items. The food was tasty, but the chain still has work to do.

Cracker Barrel is revamping its menu and decor to enhance diner relevance and enjoyment.
fromMarTech
1 month ago

Amplitude acquires Kraftul to improve customer feedback analysis | MarTech

Spenser Skates, CEO and co-founder of Amplitude, stated, "Today, Amplitude customers can easily see what users are doing, but not always why. Kraftful helps us close that gap."
E-Commerce
Food & drink
fromTasting Table
1 month ago

This Culver's Side Dish Gets The Most Hate From Fans - Tasting Table

Culver's mashed potatoes are criticized for being bland, watery, and lacking in flavor and richness.
E-Commerce
fromeLearning Industry
1 month ago

Review Software Listings That Drive Results: Why Niche Directories Still Matter In B2B Marketing

A customer review strategy is essential for improving online reputation and attracting leads.
fromeLearning Industry
1 month ago

Brand Monitoring Made Easy: 5 Ways To Track Brand Mentions And Safeguard Your Reputation

Brand monitoring tracks online brand mentions to manage reputation and improve customer perception.
fromTravel + Leisure
1 month ago

The 5 Best Car Rental Companies of 2025

"Every year for our World's Best Awards survey, T+L asks readers to weigh in on travel experiences around the globe-to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more."
Travel
#costco
fromTasting Table
3 months ago
Silicon Valley food

This Kirkland Signature Item Has Been Disappearing From Costco Shelves And Fans Aren't Happy - Tasting Table

fromTasting Table
3 months ago
Silicon Valley food

This Kirkland Signature Item Has Been Disappearing From Costco Shelves And Fans Aren't Happy - Tasting Table

more#costco
#starbucks
fromTasting Table
1 month ago
Food & drink

Now That The Beloved Starbucks Brownie Is Back, Here's How To Make It Even More Special - Tasting Table

fromTasting Table
1 month ago
Food & drink

Now That The Beloved Starbucks Brownie Is Back, Here's How To Make It Even More Special - Tasting Table

more#starbucks
Apple
fromBoingboing
1 month ago

Apple running ads in Wallet app

Apple's ads in iOS Wallet reflect its priorities, but many users express frustration over in-device advertisements.
#trader-joes
more#trader-joes
Apple
fromTasting Table
1 month ago

Why So Many Aldi Customers Aren't Buying Bananas Anymore - Tasting Table

Aldi's bananas are criticized for not ripening properly, frustrating customers and leading them to choose other grocery stores.
Customer dissatisfaction over the quality of Aldi's bananas may impact the store's sales.
#marketing-strategies
more#marketing-strategies
#netflix
fromMail Online
1 month ago
Mobile UX

Netflix users outraged over new 'diabolical' update to the app

Netflix's new UI update has sparked significant backlash from users, who feel it hampers their viewing experience.
fromMail Online
2 months ago
Marketing tech

Netflix will start showing AI ADVERTS midway through streams

Netflix will use generative AI for ads starting 2026, causing dissatisfaction among users.
more#netflix
#ai-technology
fromEntrepreneur
1 month ago
Artificial intelligence

Call Klarna's AI Hotline and Talk to an AI Clone of Its CEO | Entrepreneur

Klarna launches AI hotline for customer feedback using a voice clone of CEO Sebastian Siemiatkowski.
fromThe Verge
2 months ago
Artificial intelligence

Klarna's CEO is now taking your calls - over an AI hotline

Klarna has implemented an AI hotline featuring a digital clone of its CEO for customer interaction and feedback.
more#ai-technology
SF food
fromTasting Table
2 months ago

Don't Throw Away Your McDonald's Receipt - Do This Instead - Tasting Table

The McDonald's survey offers discounts on menu items in exchange for customer feedback.
SF food
fromTasting Table
2 months ago

Here's Why This Week's Crumbl Menu Is Disappointing Loyal Fans - Tasting Table

Crumbl's cookie menu is facing customer dissatisfaction due to perceived lack of creativity.
fromTasting Table
2 months ago

The Worst Low-Sugar Dutch Bros Drink Is Anything But Refreshing - Tasting Table

The low-sugar Golden Eagle from Dutch Bros has been poorly received due to its overwhelming taste of artificial sweeteners.
fromSun Sentinel
2 months ago

Brightline quickly cuts some prices of new frequent-rider passes

Brightline reduced prices on its new ride pass program within two weeks of launch based on customer feedback.
fromClickUp
2 months ago

How to Create a Form in Excel (2025 Guide) | ClickUp

Excel forms are a data collection tool that allows users to efficiently gather feedback without the limitations of scrolling through endless cells, making forms useful for surveys and client data collection.
Cooking
fromwww.housingwire.com
2 months ago

Settlor adds CertifID fraud prevention to title production software

Settlor's integration with CertifID enhances wire fraud protection for users without complicating their operations.
fromTechCrunch
3 months ago

Fitness tracker Whoop faces unhappy customers over upgrade policy | TechCrunch

Whoop revised its 5.0 upgrade policy to allow free upgrades for members with over 12 months remaining on subscriptions after customer backlash.
SF food
fromTasting Table
3 months ago

The Worst Rao's Frozen Entree, According To Our Taste Test - Tasting Table

Rao's chicken alfredo frozen entree disappoints due to flavor and texture issues, ranking it last in a taste test of frozen meals.
Travel
fromBuzzFeed
3 months ago

This Compact Travel Organizer Was Dubbed A 'Lifesaver' And Here's Why

The organizer is highly rated by Amazon customers for its design, durability, and efficiency in organizing toiletries.
fromwww.newsshopper.co.uk
3 months ago

Wetherspoons to axe 3 menu items in just days as fans cry 'biggest mistake ever'

Wetherspoon is making changes to its menu in May, which includes the removal of steaks, mixed grills and gammon; customer feedback has been predominantly negative.
London food
fromLogRocket Blog
3 months ago

Leader Spotlight: Aligning customer feedback and expectations, with Ryan Poppa - LogRocket Blog

Listening to customers is crucial for identifying true needs, as they often express problems but struggle to define solutions.
fromNew York Post
3 months ago

Red Robin's Bottomless Burger Pass crashes site - customers call deal a 'scam': 'Easier to get tickets to Taylor Swift'

I spent literally an hour refreshing for the burger pass, what incredible incompetence. After setting an alarm to be up for this, enter my address, and BOOM it's all sold out.
LA Clippers
fromClickUp
4 months ago

10 SurveyMonkey Alternatives and Competitors in 2025 | ClickUp

SurveyMonkey set a standard, but businesses now seek more robust tools for data management and insights.
Startup companies
fromEntrepreneur
4 months ago

Fintech Company Stripe Invites Customers to Attend Meetings | Entrepreneur

Stripe involves customers in leadership meetings to gain direct feedback, a strategy praised by Elon Musk.
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