Airbnb is quietly rolling out an AI customer service bot in the US | TechCrunch
Airbnb has launched an AI-powered customer service bot, with 50% user adoption in the U.S., improving customer experience and reducing live agent needs.
Lamont-Doherty Mourns IT Exec and Entrepreneur Edward Botwinick BS'58
Edward Botwinick was a pioneering IT entrepreneur and strong supporter of Columbia University, known for his contributions to telecommunications and data communications industries.
Lamont-Doherty Mourns IT Exec and Entrepreneur Edward Botwinick BS'58
Edward Botwinick was a pioneering IT entrepreneur and strong supporter of Columbia University, known for his contributions to telecommunications and data communications industries.
Editorial: When lawyers apply a law aimed at VHS rentals to the streaming world of today
The Video Privacy Protection Act, initially aimed at protecting rental histories, is now criticized for hindering legitimate marketing efforts and stifling innovation.