Adaptive Onboarding: eLearning As A Customized Tool
eLearning plays a crucial role in strengthening onboarding processes by offering personalization, flexibility, and scalability of training.
Good onboarding programs can improve employee retention by up to 82% and increase productivity by over 70%. It is also associated with a 60% annual improvement in revenue and a 63% increase in customer satisfaction. [ more ]
Job Vacancy: Jr. Customer Success Manager for US/European Market (m/f/x) - Berlin Mitte // Tomorrow Biostasis GmbH | Operations & Support Jobs | Berlin Startup Jobs
Fluent German and English required for a full-time on-site Junior Customer Success Manager role in Berlin Mitte.
Seeking an individual passionate about customer service, fostering community, and exceeding expectations for clients in a tech startup environment. [ more ]
6 Key Reasons Why Employee Onboarding Learning Management Systems Should Shift Towards Microlearning
Microlearning offers engagement, personalization, and mobility for faster and more effective onboarding.
Today's employees, especially Gen Z and millennial workers, prefer condensed formats of learning that align with their workflow and faster-paced lifestyle. [ more ]
Customer retention is more profitable than customer acquisition.
Onboarding should aim to establish credibility, communicate core value, set up the product, encourage regular usage, and guide users to a steady state. [ more ]
Apple launches a redesigned iCloud app for Windows | TechCrunch
Apple has launched a redesigned iCloud app for Windows to offer a better onboarding and content syncing experience for iPhone or iPad users who don't own a Mac.
The new app includes features like a new setup experience, syncing status indicators, physical security key sign-in, improved photo-syncing performance, and easy shortcuts to access other Apple services. [ more ]
How Steve Wilks found his rhythm and got the 49ers rolling like never before
Steve Wilks, the defensive backs coach for the San Francisco 49ers, had a challenging onboarding experience, as he was tasked with maintaining the team's top-ranked defense without making any changes.
Wilks had previously worked with head coach Ron Rivera, who praised Wilks for his honesty and ability to challenge established players. [ more ]