#social-security-administration

#social-security-administration

Commissioner Frank Bisignano pointed out that with a new administration in office and noticeable improvement in performance metrics due to strong leadership and technology, concerns about a customer service crisis at the SSA are unfounded.

They are in a deep hole of their own creation on staffing and so you just don't have enough people to go around to serve the public.

The Social Security Administration will officially stop issuing paper checks, transitioning to electronic funds transfers starting September 30, 2025, to improve efficiency and security.

The Social Security Administration is switching up operations by temporarily reassigning up to 1,000 field office employees to teleservice work to improve customer service.

A major change by the Social Security Administration could affect some beneficiaries' incomes - potentially cutting their benefit payments in half starting in July.

Katie Miller, a senior aide to Trump, directed the Social Security Administration to falsely support Elon Musk's claim that 40% of agency calls were scams, creating significant controversy.

The agency's new policy removes the three-day hold on phone claims, previously causing significant processing delays despite finding minimal fraud in claims.

We've identified over $1 billion in savings through common-sense improvements to travel, printing, contracts, IT, and payroll.