The Social Security Administration (SSA) is set to implement new anti-fraud measures on April 14, focusing on improving security and handling suspicious activities through updated verification technology. If discrepancies are found in account activities, individuals will need to undergo in-person identity verification to continue processing claims. Additionally, beneficiaries will no longer be allowed to change direct deposit information via phone, but must either use the 'my Social Security' website or visit a local office. This modernization effort follows recent scrutiny and confusion, prompting many to visit local offices for clarifications.
"We are modernizing how we serve the public—enhancing both security and accessibility," said Leland Dudek, Acting Commissioner of Social Security. "These updates improve our ability to detect and prevent fraud while providing more flexible options for people to access their benefits."
The agency is also implementing a new policy barring beneficiaries from changing their direct deposit information by telephone. Beneficiaries will have to change their bank accounts through their 'my Social Security' website or visit a local office.
#social-security-administration #anti-fraud-measures #identity-verification #direct-deposit-policy #public-service-modernization
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