The Social Security Administration (SSA) intends to cease issuing traditional press releases and instead utilize X for all official communications. This decision emerges amid organizational cuts directed by DOGE, a group linked to Elon Musk, CEO of X. SSA officials suggested that important public updates, pertaining to various programmatic changes, will solely be communicated through this platform. This transition may alienate many elderly individuals who primarily rely on traditional channels for important information, ultimately raising concerns about accessibility and transparency.
We are no longer planning to issue press releases or those dear colleague letters to inform the media and public about programmatic and service changes.
The SSA using X for official announcements will do little to dissuade anyone who sees Elon Musk's presence in government as a way to benefit him and his companies.
That could be simpler things, like correcting the record on how the SSA's death record works, to more vital updates like changes being made to how the SSA does identity verification.
Moving official communication there makes it more likely elderly people will miss important updates.
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