The Social Security Administration (SSA) is reconsidering its newly implemented anti-fraud checks after it was reported that only two potentially fraudulent claims were identified out of over 110,000. The checks have led to a 25% slowdown in processing retirement claims and raised concerns about public service degradation due to delays prompted by a three-day hold on claims. Although aimed at reducing fraud, the impact on timely benefits is under scrutiny. SSA may revise procedures, particularly around identity proofing due to the low detected fraud rate and internal feedback.
The Social Security Administration is contemplating reversing its recent anti-fraud checks policy, finding that it significantly slowed benefit claim processing with minimal fraud detected.
Internal documents indicate that only two out of over 110,000 claims were deemed to have a high probability of fraud, resulting in less than 1% flagged.
The anti-fraud measures imposed a three-day hold on claims, which delayed payments to customers despite revealing an extremely low risk of fraud.
Due to internal pushback, indicators for flagging fraud were narrowed to specific claim types, raising concerns over public service degradation.
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