Professional services-lawyers, accountants, management consultants like myself-the ones who actually process, analyze, and deal with a lot of data, those are the skills that can be replaced by AI and agentic AI," said Anne Lim O'Brien, vice chair, partner, and global co-leader of the consumer products sector at executive search firm Heidrick & Struggles.
Professional services firms such as blue-chip law firms and management consultancies have long relied on a simple talent strategy: hire large amounts of eager and capable young associates to do the "heavy lifting" at the firm, freeing up partners and other senior staff to sell new work and set strategy. These associates would then be winnowed out over time. They either moved on to other work (often the firm's clients),
If you're here, you're likely asking: "Where can AI really make a difference in my day-to-day work, without compromising quality or trust?" We understand that when your service business is built on deep expertise, judgment calls, and tight deadlines, the answer can make or break your operations. That's why, in this blog post, we'll show you concrete use cases of AI in professional services industry, from consulting analysis to legal research, financial auditing, and client delivery.
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