"Workslop -- which the researchers defined as "AI-generated work content that masquerades as good work, but lacks the substance to meaningfully advance a given task" in an accompanying for Harvard Business Review (HBR) -- has some serious impacts. Forty percent of the 1,150 employees BetterUp and Stanford surveyed reported receiving workslop in the past month. It mostly occurs between peers but is also sent to managers by direct reports."
"Employees taking the easy way out of a work assignment isn't new, but the tools they're using to do so are. AI tools, like ChatGPT, Gemini, and various task-specific agents, are fixing code, creating presentation slides, generating text, and summarizing emails or articles for workers. As workers hand over more tasks to AI assistants and do less of the work themselves, they are turning in poorer results that someone, whether it's a peer or a manager, then has to redo or correct themselves."
Workslop is AI-generated work content that masquerades as good work but lacks the substance to meaningfully advance a task. Forty percent of 1,150 employees reported receiving workslop in the past month. Workslop mainly flows between peers and sometimes from direct reports to managers. AI tools such as ChatGPT, Gemini, and task-specific agents are fixing code, creating slides, generating text, and summarizing emails, enabling over-reliance. As workers offload more tasks to AI, submitted outputs decline in quality, forcing receivers to interpret, correct, or redo work. Professional services and technology sectors experience disproportionate impact. Workplace ROI for AI remains unclear.
Read at ZDNET
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