#it-operations

#it-operations

A new survey confirms what many IT pros already know: downtime doesn't exist, with dashboards and alerts intruding on their free time. More than half of the 616 IT professionals surveyed (52 percent) said they checked dashboards during nights, weekends, or vacations, with 59 percent saying past outages had left them more obsessive about making sure that everything is working. A third of IT pros said they felt compelled to check in at least once an hour.

Steve Riley, head of IT operations and service management at Mercedes-AMG PETRONAS F1 Team, gave ZDNET a tour of his racing team's state-of-the-art technology campus in Brackley, UK, and reflected on the impact digital and data have on the sport. "Technology is more crucial in Formula One than ever," he said. "Any sort of manufacturing function in an F1 team many years ago wouldn't necessarily be quite as reliant on IT services as they are today."

Jason Johnson compares the emergence of AI to the invention of the tractor, stating it enables staff to explore broader possibilities similar to farmers expanding their operations by leveraging tractors.

Agentic AI represents a significant operational shift for enterprises as it moves beyond traditional automation to introduce autonomous, goal-oriented systems capable of making decisions.

"Like every other function, IT plays a part in how the team comes together to deliver wins. Some of our inputs might be more obvious than our contribution in other areas, but every component in the cars is manufactured on a platform that we've helped deliver."

The constant challenge, risks and uncertainties associated with Security made the role appealing. I see challenges as opportunities for growth, calculated risk-taking and a way to demonstrate our duty of care purpose, which I am passionate about.

At the event, we introduced a bold vision for the future of observability. From our early days as pioneers of cloud APM to the unified observability platform we offer today, we've redefined what observability should look like.

Modern application delivery allows IT teams to simplify and scale operations with solutions like app layering and context-aware automation, though change can trigger hesitance.