"A new survey confirms what many IT pros already know: downtime doesn't exist, with dashboards and alerts intruding on their free time. More than half of the 616 IT professionals surveyed (52 percent) said they checked dashboards during nights, weekends, or vacations, with 59 percent saying past outages had left them more obsessive about making sure that everything is working. A third of IT pros said they felt compelled to check in at least once an hour."
"But that's OK - it should be possible to get alerts when things aren't looking healthy, right? While a whopping 62 percent of respondents said a dashboard alert had helped prevent a major outage, even more - 76 percent - said the relentless pings disrupted their personal lives, particularly during evenings and weekends. Almost half (43 percent) reported receiving alerts multiple times a day, which often leads to notification overload."
IT professionals routinely monitor dashboards outside work hours, with 52 percent checking on nights, weekends, or vacations and a third checking at least hourly. Past outages increased vigilance for 59 percent of respondents. Dashboard alerts helped prevent major outages for 62 percent, yet 76 percent said persistent alerts disrupted personal life and 43 percent received alerts multiple times daily, creating notification overload. Thirty percent experienced downtime after failing to act on dashboard warnings. Calls for prioritized dashboard design and AI-driven summaries aim to reduce noise, with 54 percent expecting time savings and 53 percent anticipating faster incident response, while trust in AI remains mixed.
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