#dashboards

#dashboards

I'm Martha. I'm a product engineer at a company called incident.io. We build a product that handles your end-to-end incident management. That means your alerts firing, paging you, all the way through to writing a postmortem. I work across the stack, but I focus a lot on the reliability of our product and the observability that enables that. Today you're going to leave with a process to unsoup your dashboards, which I promise is a very technical term.

A new survey confirms what many IT pros already know: downtime doesn't exist, with dashboards and alerts intruding on their free time. More than half of the 616 IT professionals surveyed (52 percent) said they checked dashboards during nights, weekends, or vacations, with 59 percent saying past outages had left them more obsessive about making sure that everything is working. A third of IT pros said they felt compelled to check in at least once an hour.

"As each girl stepped up to bat, I worked with her one-on-one. 'Scoot toward the plate.' 'Elbow up.' 'You've got this.' And they delivered - hit after hit."