"Let's be honest. When a planned peak event hits-whether it's Black Friday, a major product launch, or that end-of-year scramble for tax returns-you can guarantee one thing: everyone is suddenly an expert on your system. The "eyeball count" explodes. Questions fly in from all angles, from execs you never knew existed. Robust businesses run on data, and peak events ratchet up the pressure to provide answers that are quick, succinct, and were "actionable yesterday"."
"We'll cover: Talking business currency: Learn how to communicate with the business in terms they readily understand. What does "normal" look like? What is good, and what is bad?Context is everything, and during peak the context can shift unexpectedly. Beyond data to wisdom - Provide actionable insight, not just data. Impactful dashboards - Less is more: Top tips for dashboards that drive action. Finding the data you need - You might be surprised by the insight you can glean from the data you already collect."
Observability provides real-time telemetry that can answer urgent stakeholder questions and surface unexpected issues during peak events. Communicating in business terms converts technical metrics into meaningful measures of impact and urgency. Establishing what constitutes "normal" and how context shifts during peaks enables fast anomaly detection and prioritization. Prioritize actionable recommendations over raw data to guide immediate decisions. Design dashboards with minimal, high-impact metrics to drive clarity and action. Explore existing telemetry thoroughly; valuable insights often already exist within collected data and can be surfaced quickly with the right queries and framing.
Read at New Relic
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