"The use of AI agents is set to massively expand, with 96% of organizations planning to increase their utilization in the next year, despite concerns over data privacy."
"A majority of AI agents are integrated within IT operations, focusing on tasks like performance optimization and security monitoring, showcasing their essential role in enterprise management."
Research indicates a significant increase in the adoption of AI agents across enterprises, particularly among IT departments. A survey revealed that 96% of organizations intend to expand their AI usage in the next year despite challenges related to data privacy and integration. Currently, 61% of AI agents are used in IT operations, with a focus on performance optimization, security monitoring, and assistance in development. Customer-facing applications, such as support automation and predictive analytics, also see substantial early deployment of AI agents.
Read at ZDNET
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