#customer-data

#customer-data

AT&T is resetting customer account passcodes after a data breach

The leaked data impacts millions of current and former AT&T customers. [ more ]

Personal data of 5-10% Southern Water customers stolen in cyber attack.

Southern Water engaging cybersecurity experts and regulators, monitoring dark web for stolen data. [ more ]

Southern Water has announced a significant data breach that potentially affects hundreds of thousands of customers.

The stolen data includes personal information such as dates of birth, national insurance numbers, and bank account details. [ more ]

Framework Computer experienced a data breach after its accounting service provider, Keating Consulting Group, fell victim to a phishing attack.

The breach resulted in the exposure of personal information, including customer names, email addresses, and outstanding balances, which could be used in phishing attacks. [ more ]

Chase Media Solutions aims to provide advertisers direct access to 80 million customers for targeted advertising.

Chase focuses on leveraging first-party financial data and customer insights for personalized advertising experiences. [ more ]

Organizing customer data into larger categories can help businesses gain a better understanding of their customers and improve their marketing strategies.

Categorizing customer data can help tailor products or services to specific audience segments and identify the best technologies to collect and evaluate customer data. [ more ]

Personalization is important for brands to build a relationship with customers.

AI-powered personalization can create challenges for brands, as it can be seen as intrusive or uncannily accurate. [ more ]

Ecommerce brands are using customer data to provide highly tailored experiences.

AI-assisted hyper-personalization tactics, like timely texts, are being used to keep consumers spending. [ more ]

JPMorgan Chase launches Chase Media Solutions, using spending data to sell performance-based ads.

The concept of every company becoming a media company is gaining traction in the business world. [ more ]

Chase Media Solutions offers targeted ads and discounts based on spending data

The unit aims to secure Chase's position as the largest credit card issuer in the U.S. [ more ]

VF Corp admits to data breach impacting up to 35.5 million customers

The company insists that the incident won't hurt its financial performance [ more ]

Mr. Cooper Group has become the target of at least four consumer class-action lawsuits following a cyberattack that compromised customer information.

Customers claim that Mr. Cooper Group failed to comply with industry standards to protect personally identifiable information and seek disclosure of the compromised information and improved security practices.

The lawsuits allege negligence, breach of contract, and violations of consumer protection laws. [ more ]

Privacy regulations are restricting how companies can use personal data in marketing.

Companies should reconsider collecting sensitive customer data and find alternative ways to offer value.

Collecting less sensitive data can still provide value to customers without infringing on their privacy. [ more ]

The British Library experienced a ransomware attack that resulted in customer data potentially being stolen.

The Rhysida ransomware gang claimed responsibility for the attack and has published 90% of the stolen data.

The stolen data includes customer names, email addresses, and potentially postal addresses and telephone numbers. [ more ]

Samsung Electronics UK has experienced a data breach exposing customer data from July 2019 to June 2020.

This is the third data breach for Samsung in the past two years.

A class action lawsuit has been filed against Samsung alleging inadequate protection of customer data. [ more ]

Courts confirms data breach on its e-commerce platform, but customer payment methods and passwords were not exposed.

The breach was identified on the shopcourts.com website and the company immediately took action.

The data leakage did not impact customers who shopped in Courts' physical stores. [ more ]