Marks & Spencer is recovering from a damaging cyber attack attributed to human error, which disrupted online orders and compromised customer data. The estimated cost of this incident is around 300 million. Chief executive Stuart Machin anticipates that the majority of recovery will be completed by August, with online operations expected to be fully functional within four weeks. As recovery progresses, the retailer has begun reinstating online sales for certain products, but some services like click and collect have yet to resume fully.
Marks & Spencer's chief executive, Stuart Machin, expressed optimism about recovering from a damaging cyber attack, predicting the majority of impacts would be resolved by August.
The cyber breach, attributed to 'human error', disrupted online orders and compromised customer data, with expected costs around 300 million for the company.
The retail giant faced significant operational challenges after halting online operations in April, resulting from hackers targeting its systems and stealing personal information.
Online sales have begun to gradually resume for Marks & Spencer, with the company aiming to return to full online operations within four weeks following the cyber breach.
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