Qantas experienced a cyberattack that resulted in the theft of information from six million customers. The affected platform contained names, email addresses, phone numbers, birth dates, and frequent flyer numbers, but no credit card or passport details were compromised. The airline is currently investigating the scale of the data breach and has assured that operations remain secure. Given Qantas's dominant position in Australia’s aviation industry and the involvement of multiple commercial partners, this incident poses significant risks that could affect a large number of individuals.
On Monday [June 30], we detected unusual activity on a third party platform used by a Qantas airline contact centre, which stored names, email addresses, phone numbers, birth dates and frequent flyer numbers for six million customers.
We can confirm all Qantas systems remain secure and suggest that attackers could not access all the six million exposed records, though we expect it will be significant.
Qantas dominates Australia's commercial aviation industry, and almost half the nation's populace are members of its frequent flyer program, with many commercial partners potentially affected by the breach.
If the blast radius of this incident expands to any of those partners, this attack could join the ranks of Australia's most notorious cyberattacks.
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