Legal/Regulatory/Compliance defects surged to become the leading defect category in the fourth quarter. This increase is particularly concerning given the category's history of volatility.
In many insurance transformation initiatives, every team begins by modeling the interface, which involves writing stories for forms, APIs, or dashboards. Legacy systems don't behave on the interface level, though. They act at the process level.
Businesses are moving toward flexible digital systems that provide greater control, speed, and adaptability to stay competitive and meet evolving customer needs.