#klarna

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#customer-service
Artificial intelligence
fromSilicon Canals
1 week ago

Klarna U-turns on AI: Rehires humans for customer support after quality complaints - Silicon Canals

Klarna is reintroducing human customer service agents alongside its AI chatbot to improve service quality after finding limitations with AI alone.
Artificial intelligence
fromTechCrunch
17 hours ago

Klarna's revenue per employee soars to nearly $1 million thanks to AI efficiency push | TechCrunch

Klarna is leveraging AI to boost efficiency and reduce costs, resulting in significant revenue growth per employee.
fromFuturism
6 days ago
Artificial intelligence

Company Regrets Replacing All Those Pesky Human Workers With AI, Just Wants Its Humans Back

Artificial intelligence
fromSilicon Canals
1 week ago

Klarna U-turns on AI: Rehires humans for customer support after quality complaints - Silicon Canals

Klarna is reintroducing human customer service agents alongside its AI chatbot to improve service quality after finding limitations with AI alone.
Artificial intelligence
fromTechCrunch
17 hours ago

Klarna's revenue per employee soars to nearly $1 million thanks to AI efficiency push | TechCrunch

Klarna is leveraging AI to boost efficiency and reduce costs, resulting in significant revenue growth per employee.
fromFuturism
6 days ago
Artificial intelligence

Company Regrets Replacing All Those Pesky Human Workers With AI, Just Wants Its Humans Back

more#customer-service
#buy-now-pay-later
European startups
fromTechCrunch
2 months ago

Profitable Klarna files for a potentially blockbuster IPO | TechCrunch

Klarna plans to go public with a target to raise $1 billion at a $15 billion valuation in a highly anticipated IPO.
NYC startup
fromFast Company
2 months ago

Klarna IPO: Buy Now, Pay Later firm reveals profit and growth details as possible stock listing date nears

Klarna has filed for an IPO, signaling its growth ambitions in the U.S. and global fintech sector.
NYC startup
fromABC7 Los Angeles
1 month ago

DoorDash will let users buy now, pay later for fast food, a possible worrying sign for the economy

DoorDash partners with Klarna to offer Buy Now, Pay Later for fast food purchases, reflecting BNPL's growing appeal among consumers.
NYC startup
fromFast Company
1 month ago

Klarna's deal with DoorDash is a dystopian reminder that groceries are so expensive you need a loan to shop

DoorDash's partnership with Klarna enables customers to pay for meals in installments, reflecting rising concerns over food affordability.
European startups
fromTechCrunch
2 months ago

Profitable Klarna files for a potentially blockbuster IPO | TechCrunch

Klarna plans to go public with a target to raise $1 billion at a $15 billion valuation in a highly anticipated IPO.
NYC startup
fromFast Company
2 months ago

Klarna IPO: Buy Now, Pay Later firm reveals profit and growth details as possible stock listing date nears

Klarna has filed for an IPO, signaling its growth ambitions in the U.S. and global fintech sector.
NYC startup
fromABC7 Los Angeles
1 month ago

DoorDash will let users buy now, pay later for fast food, a possible worrying sign for the economy

DoorDash partners with Klarna to offer Buy Now, Pay Later for fast food purchases, reflecting BNPL's growing appeal among consumers.
NYC startup
fromFast Company
1 month ago

Klarna's deal with DoorDash is a dystopian reminder that groceries are so expensive you need a loan to shop

DoorDash's partnership with Klarna enables customers to pay for meals in installments, reflecting rising concerns over food affordability.
more#buy-now-pay-later
#consumer-finance
London startup
fromBusiness Matters
2 weeks ago

Klarna hits 11 million UK customers as 2024 revenue surges 30% in breakout year

Klarna's UK growth reflects rising demand for BNPL solutions.
The company empowers consumers with innovative financial tools.
Klarna is reshaping retail dynamics in the UK market.
London startup
fromBusiness Matters
2 weeks ago

Klarna hits 11 million UK customers as 2024 revenue surges 30% in breakout year

Klarna's UK growth reflects rising demand for BNPL solutions.
The company empowers consumers with innovative financial tools.
Klarna is reshaping retail dynamics in the UK market.
more#consumer-finance
#ipo
Startup companies
fromTearsheet
2 months ago

Klarna and Chime eye IPOs in 2025 - But will the market play nice? - Tearsheet

Klarna and Chime are preparing for IPOs, testing market resilience amid competitive fintech landscape.
Marketing tech
fromBusiness Insider
2 months ago

'Klarnageddon': Employees in limbo as fintech startup preps for IPO

Klarna is restructuring its teams and placing employees in a 'talent pool' ahead of its IPO, indicating significant internal changes.
Startup companies
fromTearsheet
2 months ago

Klarna and Chime eye IPOs in 2025 - But will the market play nice? - Tearsheet

Klarna and Chime are preparing for IPOs, testing market resilience amid competitive fintech landscape.
Marketing tech
fromBusiness Insider
2 months ago

'Klarnageddon': Employees in limbo as fintech startup preps for IPO

Klarna is restructuring its teams and placing employees in a 'talent pool' ahead of its IPO, indicating significant internal changes.
more#ipo
#doordash
more#doordash
#salesforce
Marketing tech
fromTechCrunch
2 months ago

Klarna CEO doubts that other companies will replace Salesforce with AI | TechCrunch

Klarna replaced Salesforce with its own AI system, emphasizing unique operational needs and operational savings, but doesn't foresee a decline for Salesforce.
fromITPro
1 month ago
Marketing tech

"No, I don't think it is the end of Salesforce": Klarna CEO clarifies why it stopped using Salesforce - and why he doesn't think other companies will follow suit

Marketing tech
fromTechCrunch
2 months ago

Klarna CEO doubts that other companies will replace Salesforce with AI | TechCrunch

Klarna replaced Salesforce with its own AI system, emphasizing unique operational needs and operational savings, but doesn't foresee a decline for Salesforce.
fromITPro
1 month ago
Marketing tech

"No, I don't think it is the end of Salesforce": Klarna CEO clarifies why it stopped using Salesforce - and why he doesn't think other companies will follow suit

more#salesforce
NYC startup
fromwww.theguardian.com
2 months ago

Pioneer fintech firm Klarna sees revenue boost as it eyes US stock market listing

Klarna's revenue grew 24% in 2024, and the company plans for a US stock market listing amid volatility.
fromFast Company
11 months ago

Klarna slashes $10 million annually in marketing costs, here's their secret

Using GenAI tools like Midjourney, DALL-E, and Firefly, Klarna has saved $10 million annually through marketing campaign optimization and image generation.
Artificial intelligence
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