Yelp's One-Star Reviews Are Deranged. I Tried to Track Down the People Who Leave Them.
Sara's unconventional and critical one-star reviews had a significant impact, showing the power and influence of amateur critics on platforms like Yelp. [ more ]
Yelp's Assistant AI bot will do all the talking to help users find service providers
Yelp launches AI chatbot Yelp Assistant to connect users with service professionals in various categories, enhancing the platform's capabilities beyond restaurant reviews. [ more ]
Yelp's new AI features include auto-generated business summaries, among other updates
Yelp's latest app update includes AI-powered features for both regular users and businesses.
The update includes automatically written summaries of businesses, AI-based visuals for the home feed, and AI-powered smart budgets for businesses. [ more ]