#pricing-transparency tag

Microsoft issues apology for misleading Microsoft 365 pricing plans

Microsoft has publicly acknowledged its poor communication to subscribers to some of its productivity-software-as-a-service packages after forcing them to accept a price increase tied to its AI-assistant service Copilot being bundled into its Microsoft 365 Personal and Family offerings in Australia and New Zealand. It gave those affected eight weeks to apply for a refund of the amount they were overcharged.

Business

Marketing

fromLitmus

2 weeks ago

5 Holiday Email Mistakes That Drive Customers Away

Shoppers prefer clear subject lines, transparent pricing, real discounts, and thoughtful timing over high email volume to maintain trust and engagement.

E-Commerce

fromBuzzFeed

4 weeks ago

Prime Big Deal Days Have Officially Arrived - Here Are All The Very Best Deals

Amazon Canada's Prime Big Deal Days run through October 10 with many fast-moving, Prime-exclusive and non-Prime deals; check prices and revisit listings frequently.

Startup companies

fromEntrepreneur

1 month ago

How Complex Pricing Destroys Customer Trust | Entrepreneur

Transparent, simple pricing combined with well-trained, accessible sales teams that guide customers delivers greater trust, satisfaction, and better business outcomes than complex pricing.

Business

fromClickUp

1 month ago

Glean Pricing: Plans and Features to Pick the Right One For You

Glean provides AI-powered enterprise search and knowledge management with tailored, opaque pricing; ClickUp is offered as an AI-driven alternative and all-in-one work app.

#consumer-protection

fromBoston.com

2 months ago

Law

New rules banning 'junk fees' are now in effect in Mass. Here's what to know.

Massachusetts bans undisclosed "junk fees" and requires businesses to disclose all fees before collecting consumers' personal information, strengthening pricing transparency and consumer protection.

fromBusiness Insider

5 months ago

Marketing tech

The future of prices is here and it's great

Airbnb, Ticketmaster, and others must now show all-in pricing due to FTC regulations.

fromBoston.com

2 months ago

Law

New rules banning 'junk fees' are now in effect in Mass. Here's what to know.

Marketing tech

fromBusiness Insider

5 months ago

The future of prices is here and it's great

Airbnb, Ticketmaster, and others must now show all-in pricing due to FTC regulations.

more#consumer-protection

fromDigiday

3 months ago

Despite growth, CTV is 'not a perfect science,' making it hard to justify prices

"They [clients] may not be used to seeing every layer of the ad tech fees. You have things like data, supply, and other ad tech fees, and it just gets compounded... and can be upwards of 15-to-40% of your media when you use certain platforms."

E-Commerce

#ftc

fromNew York Post

5 months ago

Marketing tech