#government-services

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#cybersecurity #digital-identity #supreme-court #cloud-computing #public-safety #cyberattack #digital-id
DevOps
fromTheregister
3 days ago

Ex-Microsoft engineer blames Azure problems on talent exodus

Microsoft 365 GCC High was dismissed by federal evaluators due to foundational issues in Azure's infrastructure and rushed market entry.
US Elections
fromwww.cbc.ca
5 days ago

Federal 30-days-or-free policy for passports now in place | CBC News

The federal government introduces a '30 days or free' policy for passport processing, refunding fees if delays exceed 30 business days.
New York City
fromwww.amny.com
1 week ago

NYC public servants behind FDNY safety tool, vending machines and shelter food tracking honored with Hayes awards

NYC honors city workers for innovative projects improving government services at the fourth annual Hayes Innovation Prize ceremony.
fromSFGATE
2 weeks ago

Dayslong cyberattack continues to paralyze Bay Area city

"As a precaution, we have taken most of our computer systems offline while we ensure the security of our network," city officials said in a news release on Friday.
Information security
Retirement
fromTruthout
2 weeks ago

DOGE Cuts Have Left Grieving Families Struggling to Access Survivor Benefits

Social Security Administration staffing cuts in 2025 created severe service delays, leaving survivors and disabled individuals waiting months for benefit appointments and payments.
#digital-id
fromwww.theguardian.com
3 weeks ago
UK politics

UK digital ID scheme to have limited use before next general election, minister says

Britain's £1.8bn digital ID scheme will initially offer limited functionality including vehicle tax payments and right-to-work checks by the next election, with broader services like benefits and pensions planned for the following parliament.
fromwww.theguardian.com
5 months ago
UK politics

Launch of veteran card will be used to test UK government's digital ID scheme

A smartphone-based digital veteran ID will be piloted for 1.8 million former service personnel as the first step toward broader voluntary government digital credentials.
UK politics
fromwww.theguardian.com
3 weeks ago

UK digital ID scheme to have limited use before next general election, minister says

Britain's £1.8bn digital ID scheme will initially offer limited functionality including vehicle tax payments and right-to-work checks by the next election, with broader services like benefits and pensions planned for the following parliament.
more#digital-id
#digital-identity
EU data protection
fromwww.thelocal.se
4 weeks ago

Sweden developing state-issued alternative to BankID

Sweden is launching Sverige-id, a government digital identification service available to citizens and registered foreign residents, addressing barriers foreigners face accessing BankID and essential services.
EU data protection
fromwww.thelocal.se
4 weeks ago

Sweden developing state-issued alternative to BankID

Sweden is launching Sverige-id, a government digital identification service available to citizens and registered foreign residents, addressing barriers foreigners face accessing BankID and essential services.
more#digital-identity
California
fromwww.mercurynews.com
4 weeks ago

New budget documents place San Jose's estimated shortfall around $56 million

San Jose faces a $56 million budget shortfall for the coming year, requiring difficult decisions on service reductions and workforce management amid a history of severe fiscal challenges.
Washington DC
fromFortune
1 month ago

Washington roasted for using AI feature with heavily accented English instead of actual Spanish on state helpline | Fortune

Washington state's Department of Licensing automated system incorrectly played English with a Spanish accent when callers selected Spanish-language service, which the agency has since apologized for and fixed.
Artificial intelligence
fromTheregister
1 month ago

Chatbots can be too chatty for government queries

AI chatbots answering government service questions often produce verbose, inconsistent, and inaccurate responses, and instructing them to be concise can reduce accuracy.
fromTheregister
3 months ago

GOV.UK to unleash AI chatbot on confused citizens

We want people to be able to ask questions as they would in everyday life; for example: 'I've just had a baby, do you know what help I can get?'
Software development
fromwww.mercurynews.com
4 months ago

Here's what's open and closed on Veterans Day

(CNN) Veterans Day, which commemorates all those who serve in the US military, has been a federal holiday since 1954 and has been observed in some form for over a century it originally commemorated the end of World War I. Because the day is a federal holiday, many government offices are closed, though some were already affected by the government shutdown. Here's what's open or closed this Veterans Day:
US news
Information security
fromDataBreaches.Net
7 months ago

Silver State goes dark as cyberattack knocks Nevada websites offline - DataBreaches.Net

Nevada's government digital services have been disrupted by a cyberattack since August 24, leaving state websites down and phone lines intermittently unavailable.
Design
fromCreative Bloq
7 months ago

Why we should be worried about Donald Trump's National Design Studio

The US launched 'America by Design' and a National Design Studio to improve government service design and usability, but project details remain sparse.
California
fromThe Mercury News
8 months ago

How many employees is your California city paying? This interactive database tells you

Vernon has an extraordinary high staffing ratio, with one city worker serving less than one resident, while Laguna Woods has a notably low ratio.
Digital life
fromIndependent
8 months ago

Government's Digital Wallet for driving licences and health records on smartphones set to launch within months

A digital wallet for official identity documents and records is set to launch by year-end.
Digital life
fromwww.dw.com
8 months ago

How Estonia outpaced the rest of Europe at digitalization DW 07/18/2025

Divorces in Estonia can be initiated in under a minute through an online e-divorce platform.
#supreme-court
more#supreme-court
US politics
fromNextgov.com
9 months ago

IT excellence: lessons from the VA, the Air Force and abroad

Many Americans desire government digital services akin to Amazon, expecting higher quality without increased costs.
fromwww.independent.co.uk
9 months ago

Government chatbot set to help public deal with bureaucracy

The new Gov.uk app, which will be launched on Tuesday, aims to make accessing government services easier by eliminating the need to search online for information each time.
Digital life
Mobile UX
fromwww.newsshopper.co.uk
9 months ago

Emergency alert test returning in 2025 with nearly all UK mobiles affected

UK emergency alerts system will test message alerts nationwide in 2025, ensuring public safety during emergencies.
from24/7 Wall St.
9 months ago

My Grandfather's Social Security Benefits Stopped - How Can I Help Him Prove He's Alive?

It's a brutal reality to accept that... as you grow older, you may have to deal with bureaucracy, such as the Social Security Administration.
Retirement
NYC politics
fromwww.amny.com
10 months ago

New Yorkers' quality of life and public safety ratings remain low but improve since 2023, survey shows | amNewYork

Low resident satisfaction in NYC reflects ongoing economic and quality of life concerns, emphasizing a need for government improvement.
Boston food
fromABC7 Los Angeles
10 months ago

What's open and closed on Memorial Day 2025?

Memorial Day leads to numerous store closures, especially banks and government offices, but many retailers and some grocery stores remain open.
fromThe Local Germany
10 months ago

Berlin citizenship offices to offer drop-in appointments on May 14th

The citizens' offices are there for Berliners - and already offer a great service," Berlin May Kai Wegner said in a statement announcing the move.
Germany news
Miami food
fromMiami Herald
11 months ago

You can renew your car registration at some local Publix stores. Here's what to know

Miami drivers can now use new self-service kiosks at Publix to renew their vehicle registrations and auto tags.
Digital life
fromHackernoon
1 year ago

Tonga's Government Still Runs on Gmail. Here's Why That's a Big Problem. | HackerNoon

Tonga's Immigration Department faces major issues in document handling and communication, raising concerns about service quality and security.
The government's ICT infrastructure is disjointed and lacks basic standards, affecting citizen access to services.
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