I think they did a remarkable job. I was very impressed with the way they were able to capture a number of very real things, not just the obvious structural operational issues but even some of the emotional issues. And I've got to say in some cases, it was a little hard to watch for that reason.
Logan's mother, Lei Murphy, expressed, 'His last words were 'I cannot take it anymore'. He had deteriorated before our eyes.' This highlights the alarming speed of his health decline after admission.
Diane Napoli describes the moment that sparked her drive: "He had fallen, and it scared me so much that I was like, 'Oh, I need to be able to take care of this.' I didn't like the feeling of not being in control." Her personal experience transformed her into an EMT and inspired her science teaching career, embodying the essence of education meeting emergency care.