customer-success

Data science

How to Ensure Customer Loyalty By Focusing on This Customer Need | Entrepreneur

Desired outcomes are more impactful than customer experience.

Customer outcome is crucial for customer success. [ more ]

Berlin Startup Jobs

3 weeks ago

DevOps

Job Vacancy: Senior Customer Success Manager // xymatic | Sales, Operations & Support Jobs | Berlin Startup Jobs

Reduce complexity through unified video publishing tools for all video businesses. [ more ]

Berlin Startup Jobs

Job Vacancy: Jr. Customer Success Manager for US/European Market (m/f/x) - Berlin Mitte // Tomorrow Biostasis GmbH | Operations & Support Jobs | Berlin Startup Jobs

Fluent German and English required for a full-time on-site Junior Customer Success Manager role in Berlin Mitte.

Seeking an individual passionate about customer service, fostering community, and exceeding expectations for clients in a tech startup environment. [ more ]

Berlin Startup Jobs

Job Vacancy: Intern Sales & Customer Success - Fluent German necessary- (m/f/d) // Lufthansa Innovation Hub | Internships Jobs | Berlin Startup Jobs

Identifying shifts in travel industry for new business opportunities

Contributing to Lufthansa Group's asset-light business strategy [ more ]

Berlin Startup Jobs

Job Vacancy: Werkstudent Customer Success (m/w/d) // Lassie | Operations & Support Jobs | Berlin Startup Jobs

Lassie is an Insurtech startup focused on transforming pet health insurance digitally.

They offer insurance for dogs and cats with a mission to reduce pet illnesses and injuries. [ more ]

Berlin Startup Jobs

2 months ago

Job Vacancy: DE Technical Implementation Specialist (Customer Success) // babelforce | Operations & Support Jobs | Berlin Startup Jobs

Hands-on problem solving with Cloud-Technologies and AI

Opportunity for both experienced professionals and beginners/students [ more ]

Berlin Startup Jobs

3 months ago

Job Vacancy: Customer Success Manager (m/w/d) // 20 | Operations & Support Jobs | Berlin Startup Jobs

Möchtest Du Teil eines engagierten Teams sein, das sich leidenschaftlich für eine nachhaltige und lebenswerte Zukunft einsetzt?

Bei 20° sind wir aktuell auf der Suche nach einem/einer Customer Success Manager/in (m/w/d). [ more ]

LogRocket Blog

UX design

A guide to understanding customer touchpoints - LogRocket Blog

Understanding touchpoints is crucial for product management.

Touchpoints play a key role in user experience and business success. [ more ]

eLearning Industry

2 months ago

Quarterly Business Reviews: A Must-Have Guide For eLearning Marketers

Quarterly business reviews (QBRs) are essential for eLearning companies to assess service performance and foster partnerships.

QBRs focus on showcasing value, ROI, and fostering connections among collaborating parties. [ more ]

Entrepreneur

4 months ago

How Customer Success Can Supercharge Your Revenue | Entrepreneur

Customer success is crucial for generating revenue in today's tough business environment.

Retention revenue from existing customers is more profitable than acquiring new customers. [ more ]

The Drum

4 months ago

It's time to fight the 'lead gen lie' in B2B marketing

Marketers' optimism about budget recovery may be premature, as little is being spent on brand initiatives.

B2B brands should allocate more budget to brand awareness campaigns and customer success teams. [ more ]

Emailexpert

4 months ago