goTom is Expanding: New Experts in Account Management, Customer Success & MarketinggoTom has appointed two new team members and transitioned an existing team member to enhance customer-centric strategies.
Here's How I Drove My Company's Revenue By Taking One Often-Overlooked Step | EntrepreneurCustomer education can significantly enhance revenue generation and should be leveraged more effectively by companies.Organizations need a clear ROI from customer education that impacts the bottom line.
These are the top 10 fully remote jobs that make $100,000-plus per yearRemote jobs can offer substantial salaries, often exceeding $100,000.
Customer-obsessed companies are making this major changeContinuity is essential in B2B customer interactions to ensure satisfaction and efficiency.
A guide to understanding customer touchpoints - LogRocket BlogUnderstanding touchpoints is crucial for product management.Touchpoints play a key role in user experience and business success.
goTom is Expanding: New Experts in Account Management, Customer Success & MarketinggoTom has appointed two new team members and transitioned an existing team member to enhance customer-centric strategies.
Here's How I Drove My Company's Revenue By Taking One Often-Overlooked Step | EntrepreneurCustomer education can significantly enhance revenue generation and should be leveraged more effectively by companies.Organizations need a clear ROI from customer education that impacts the bottom line.
These are the top 10 fully remote jobs that make $100,000-plus per yearRemote jobs can offer substantial salaries, often exceeding $100,000.
Customer-obsessed companies are making this major changeContinuity is essential in B2B customer interactions to ensure satisfaction and efficiency.
A guide to understanding customer touchpoints - LogRocket BlogUnderstanding touchpoints is crucial for product management.Touchpoints play a key role in user experience and business success.
CRM Hygiene: Improve Data Quality and Sales PerformanceProper CRM hygiene is essential for reducing lost opportunities and improving sales performance.Regular data audits and standardization are key practices for maintaining CRM hygiene.
Winning the race to profitability with a dynamic ICP | MarTechUnderstanding and implementing your Ideal Customer Profile (ICP) is crucial for sustainable growth in the B2B sector.
Job Vacancy: Senior Customer Success Manager (full-time) // xymatic | Sales, Operations & Support Jobs | Berlin Startup JobsThe mission is to simplify video publishing and empower B2B customers to enhance their video strategy.
Job Vacancy: Senior Customer Success Manager // xymatic | Sales, Operations & Support Jobs | Berlin Startup JobsReduce complexity through unified video publishing tools for all video businesses.
Winning the race to profitability with a dynamic ICP | MarTechUnderstanding and implementing your Ideal Customer Profile (ICP) is crucial for sustainable growth in the B2B sector.
Job Vacancy: Senior Customer Success Manager (full-time) // xymatic | Sales, Operations & Support Jobs | Berlin Startup JobsThe mission is to simplify video publishing and empower B2B customers to enhance their video strategy.
Job Vacancy: Senior Customer Success Manager // xymatic | Sales, Operations & Support Jobs | Berlin Startup JobsReduce complexity through unified video publishing tools for all video businesses.
Salesforce launches new, 'more trustworthy' generation of AI bots | MarTechSalesforce's Agentforce is a new generation of autonomous AI bots designed for ease of use and customer success.
Are AI agents a big deal? Or just bots in formal wear? | MarTechSalesforce and HubSpot shift focus to AI agents, claiming advanced capabilities that drive customer success.
Salesforce launches new, 'more trustworthy' generation of AI bots | MarTechSalesforce's Agentforce is a new generation of autonomous AI bots designed for ease of use and customer success.
Are AI agents a big deal? Or just bots in formal wear? | MarTechSalesforce and HubSpot shift focus to AI agents, claiming advanced capabilities that drive customer success.
Sustainability Consultant Christina Wu Joins Impact Plus as International Customer Success ManagerImpact Plus aims to reduce the environmental impact of online advertising through new leadership and carbon evaluation technology.
Clockwise #588: Neither, But SortaThe episode discusses the integration of digital navigation systems in daily life and their impact on user experience.
Clockwise #568: The Canonical Answer Is Dan's TV - Relay FMEssential third-party apps significantly enhance our daily routines and productivity.Upgrading technology is crucial as our needs evolve over time.
Clockwise #588: Neither, But SortaThe episode discusses the integration of digital navigation systems in daily life and their impact on user experience.
Clockwise #568: The Canonical Answer Is Dan's TV - Relay FMEssential third-party apps significantly enhance our daily routines and productivity.Upgrading technology is crucial as our needs evolve over time.
How to Build a Churn Prediction Model | ClickUpChurn prediction models are essential for addressing customer attrition and improving retention strategies.
How to Optimize Customer Success for SaaSCustomer success strategies are essential for reducing churn and enhancing customer retention in the SaaS market.
How To Build a SaaS Customer Success Strategy that Reduces Churn and Drives Retention in 2025Building a customer success strategy is crucial for reducing churn and increasing retention in SaaS, as customers expect value from their investment.
How to Build a Churn Prediction Model | ClickUpChurn prediction models are essential for addressing customer attrition and improving retention strategies.
How to Optimize Customer Success for SaaSCustomer success strategies are essential for reducing churn and enhancing customer retention in the SaaS market.
How To Build a SaaS Customer Success Strategy that Reduces Churn and Drives Retention in 2025Building a customer success strategy is crucial for reducing churn and increasing retention in SaaS, as customers expect value from their investment.
Inside Real Estate adds two new executive leadersInside Real Estate is expanding its executive team to enhance technology offerings and customer success amidst industry changes.
Job Vacancy: Senior Customer Success Manager (f/m/d) // Softwaregini | Operations & Support Jobs | Berlin Startup JobsSoftwaregini is focused on revolutionizing software portfolio management through AI-driven customer engagement.
From Product Designer to Outcome DesignerFocus on delivering customer value instead of just completing project outputs.
Great products transcend the Usability vs. Utility debateBalancing usability and utility is crucial for product success; choosing one over the other leads to lost value.
From Product Designer to Outcome DesignerFocus on delivering customer value instead of just completing project outputs.
Great products transcend the Usability vs. Utility debateBalancing usability and utility is crucial for product success; choosing one over the other leads to lost value.
Job Vacancy: Customer Success Manager // Secfix GmbH | Sales, Operations & Support Jobs | Berlin Startup JobsCustomer success is integral to Secfix's mission to automate security compliance for SMBs in the DACH region.
Innovative Systems Announces 2024 Broadband Award WinnersRecognition of exceptional broadband service providers enhances community connectivity and celebrates their achievements in overcoming digital challenges.
Oracle CloudWorld 2024 live: All the news and updates as they happenOracle CloudWorld 2024 will showcase customer success stories highlighting the integration of cloud technology and AI.
After selling Drift, ex-HubSpot exec launches AI for customer success managers | TechCrunchElias Torres has transitioned from an engineering VP to co-founding an AI startup, showcasing resilience and innovation in automating customer success roles.
Job Vacancy: DE Technical Implementation Specialist (Customer Success) // babelforce | Operations & Support Jobs | Berlin Startup JobsHands-on problem solving with Cloud-Technologies and AIOpportunity for both experienced professionals and beginners/students
Oracle CloudWorld 2024 live: All the news and updates as they happenOracle CloudWorld 2024 will showcase customer success stories highlighting the integration of cloud technology and AI.
After selling Drift, ex-HubSpot exec launches AI for customer success managers | TechCrunchElias Torres has transitioned from an engineering VP to co-founding an AI startup, showcasing resilience and innovation in automating customer success roles.
Job Vacancy: DE Technical Implementation Specialist (Customer Success) // babelforce | Operations & Support Jobs | Berlin Startup JobsHands-on problem solving with Cloud-Technologies and AIOpportunity for both experienced professionals and beginners/students
What's next for Clio? 'We'll always remain focused on customer success'Clio aims for significant growth while remaining focused on customer success and innovative solutions for legal professionals.
Reimagining Rev-Ops with Gen AI: Customer Success | HackerNoonGenerative AI is transforming Customer Success by enhancing personalization and improving customer support through advanced data analysis and AI-powered tools.
fromMedium4 months agoFrom Product Designer to Outcome DesignerSuccessful product design should prioritize delivering value and customer success over merely completing tasks and meeting deadlines.
SAP integrates with Gainsight and ChannelEngine | MarTechSAP integrates with Gainsight and ChannelEngine to enhance customer experience and e-commerce opportunities for enterprise-level customers.
Partnerships are Oracle's key to success in the "multi-cloud era"Oracle positions itself as a collaborative partner in the cloud market at CloudWorld 2024, embracing a multi-cloud strategy to enhance customer choices.
Council Post: The 90/10 Proposition: Using An Integrated Account-Based GTM Strategy To Drive Revenue EfficiencyAccount-based marketing and customer success enhance marketing efficiency and simplify customer service processes.
Leader Spotlight: Knowing where customers are aiming, with Ravit Danino - LogRocket BlogCustomer interaction is crucial for product management, enabling tailored solutions.Understanding customers' current and future goals is vital for effective roadmapping.Aligning product strategies with customer goals enhances product relevance.
fromMedium5 months agoSearch Results & Bar UX Best PracticesEffective search UX is crucial for enhancing user satisfaction and engagement.Ignoring 'no results found' scenarios leads to a fragmented search experience.
Sophos appoints Zendesk's Teresa Anania as new chief customer officerSophos appoints Teresa Anania as Chief Customer Officer to drive customer and partner success initiatives.
Take This Radical Approach to Customer Retention to Boost Employee Morale - And Your Profit | EntrepreneurUnderstanding the powerful connection between customer satisfaction and employee engagement is crucial for business success.
An overview of customer success: Definition, roles, and impact - LogRocket BlogCustomer success is crucial for business growth, focusing on meeting customer needs and building relationships for long-term success.
Take This Radical Approach to Customer Retention to Boost Employee Morale - And Your Profit | EntrepreneurUnderstanding the powerful connection between customer satisfaction and employee engagement is crucial for business success.
An overview of customer success: Definition, roles, and impact - LogRocket BlogCustomer success is crucial for business growth, focusing on meeting customer needs and building relationships for long-term success.
Job Vacancy: Jr. Customer Success Manager for US/European Market (m/f/x) - Berlin Mitte // Tomorrow Biostasis GmbH | Operations & Support Jobs | Berlin Startup JobsFluent German and English required for a full-time on-site Junior Customer Success Manager role in Berlin Mitte.Seeking an individual passionate about customer service, fostering community, and exceeding expectations for clients in a tech startup environment.
Job Vacancy: Intern Sales & Customer Success - Fluent German necessary- (m/f/d) // Lufthansa Innovation Hub | Internships Jobs | Berlin Startup JobsIdentifying shifts in travel industry for new business opportunitiesContributing to Lufthansa Group's asset-light business strategy
How to Ensure Customer Loyalty By Focusing on This Customer Need | EntrepreneurDesired outcomes are more impactful than customer experience.Customer outcome is crucial for customer success.
Job Vacancy: Werkstudent Customer Success (m/w/d) // Lassie | Operations & Support Jobs | Berlin Startup JobsLassie is an Insurtech startup focused on transforming pet health insurance digitally.They offer insurance for dogs and cats with a mission to reduce pet illnesses and injuries.
Quarterly Business Reviews: A Must-Have Guide For eLearning MarketersQuarterly business reviews (QBRs) are essential for eLearning companies to assess service performance and foster partnerships.QBRs focus on showcasing value, ROI, and fostering connections among collaborating parties.
Job Vacancy: Customer Success Manager (m/f/d) // Solarize | Operations & Support Jobs | Berlin Startup JobsInnovative Software-Startup focusing on renewable energy solutions and customer success.