"At JOIN, we believe hiring should be easy, fast, and fair - for companies and candidates alike. That's why we're building intuitive, powerful recruiting software that helps businesses of all sizes find the right people effortlessly. As a Senior / Principal Account Manager, you'll play a critical role in shaping and growing long-term customer relationships. You won't just manage accounts - you'll act as a Trusted Advisor, Challenger, and Growth Partner, driving commercial impact and ensuring customers unlock the full value of JOIN."
"Own and grow a portfolio of strategic accounts as the main point of contact. Identify and understand customer needs and translate them into tailored solutions. Drive account expansion through proactive up- and cross-selling opportunities. Lead consultative conversations, run needs analyses, and deliver persuasive presentations from recruiter level to C-suite. Use Hubspot to manage pipeline, forecasts, and opportunities with a data-driven approach. Proactively prevent churn through strong stakeholder engagement and account strategy. Collaborate with Sales, Marketing, and Product to deliver an exceptional customer experience."
JOIN builds intuitive recruiting software to make hiring easy, fast, and fair for companies and candidates. The Senior/Principal Account Manager role requires shaping and growing long-term customer relationships while acting as a Trusted Advisor, Challenger, and Growth Partner. Responsibilities include owning a portfolio of strategic accounts, identifying customer needs, translating them into tailored solutions, driving up- and cross-selling, running consultative needs analyses, delivering presentations up to C-suite, and using HubSpot for pipeline and forecasting. The role emphasizes proactive churn prevention through stakeholder engagement, collaboration with Sales, Marketing, and Product, and a strong commercial focus with measurable revenue impact.
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