#troubleshooting

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fromMedium
1 week ago

How to design for troubleshooting when the user workflow isn't clear

Troubleshooting in complex UX requires understanding user behavior and context, especially in B2B/SaaS and Healthcare.
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fromBusiness Insider
7 months ago

Did you turn it off and on? Microsoft says some users solved the CrowdStrike problem after rebooting up to 15 times.

A mass IT outage caused disruptions across various sectors, needing multiple reboots as a troubleshooting step.
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