#tech-support

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fromTheregister
3 weeks ago

Tech trainee diagnosed PC problem by looking in the trash

A trainee identified gaming as the cause of a slow pharmacy break room PC, resolving a frustrating issue for the pharmacists.
fromGSMArena.com
3 weeks ago

AppleCare One is AppleCare+ for more devices, now with theft and loss coverage for iPads and Apple Watches

AppleCare One offers multi-device coverage for $19.99 per month, including repairs and support benefits.
fromTheregister
4 weeks ago

Techie nearly died installing a power cord for the NSA

A faulty logic analyzer led to a dangerous car crash and intense security measures at the NSA.
Apple
fromZDNET
1 month ago

Looking for a good bundle? Get 3 years of Apple Care+ with a new MacBook Air M3

AppleCare+ provides extensive coverage for accidental damage and technical support for Apple devices.
fromZDNET
1 month ago

The Pixel phone alarm glitch is back - but here's a potential remedy

Users of Google Pixel phones have been experiencing a troubling bug where alarms randomly do not sound. Despite the volume being up and Do Not Disturb mode off, alarms fail to activate, resulting in missed events and meetings. The issue appears to be inconsistent, with no way to predict when alarms might be silent, causing significant frustration among users, as reported on various platforms including the Google Pixel subreddit.
Gadgets
fromTheregister
1 month ago

Tech support 'trained monkey' fixed problem with two fingers

Mark's former manager, who claimed to be an IT expert, insultingly referred to his colleagues as 'trained monkeys', yet was deemed valuable by executives for his PowerPoint skills.
Tech industry
fromTelecompetitor
1 month ago

Blue Stream Fiber Adds Tech Protection and Support to Enhance Customer Experience

"At Blue Stream Fiber, we're focused on creating the ideal customer experience at every touchpoint. Our new partnership with Asurion is a natural extension of that commitment..."
#ai
fromTheregister
1 month ago

Don't shoot, I'm only the system administrator!

A tech support worker's amusing story of staying overnight during Hurricane Ivan highlights the challenges of preparing for a crisis.
fromZDNET
2 months ago

Mac Mini won't power on? Apple will fix it for you - for free

Apple confirmed that a small percentage of Mac Mini models, specifically those with the M2 chip produced between June and November 2024, are experiencing power issues.
Apple
fromTheregister
2 months ago

User demanded 'wireless' PC, complained when battery died

Tech support can be unpredictable, leading to humorous incidents, especially with demanding users.
Video games
fromPolygon
2 months ago

How to fix the broken battery charge indicator on the Switch 2

The Nintendo Switch 2 has an issue with inaccurate battery level readouts, misleading users about the actual battery life.
fromTheregister
2 months ago

Techie traced cables to find fix caused by car crash

Geoffrey's experience showcases the chaos of a malfunctioning hospital access control network, where essential doors were incorrectly locked or unlocked, leading to potential security risks.
Tech industry
fromTheregister
2 months ago

Techie fixed a 'brown monitor' by closing a door

"We sent out someone to swap the monitor," Neville told On Call. A days later, the problem recurred, so Neville's company despatched another new display."
Tech industry
fromTheregister
2 months ago

Techie fixed broken PC with a nail file

"When Harriet arrived, she found an office that smelled of fresh paint and had enough mess lying about that she concluded staff had only just moved in from another facility and were yet to finish unpacking."
Women in technology
fromZDNET
2 months ago

Netflix will cut off older Fire TV devices in a few days - here's which ones are affected

Netflix will discontinue support for first-generation Fire TV devices on June 3, 2025, likely due to their inability to handle modern video and audio formats.
Apple
#windows-10
fromZDNET
3 months ago
Women in technology

'End of 10' offers hope and help to Windows 10 users who can't upgrade

fromZDNET
4 months ago
Women in technology

How to upgrade your 'incompatible' Windows 10 PC to Windows 11 now

fromZDNET
3 months ago
Women in technology

'End of 10' offers hope and help to Windows 10 users who can't upgrade

fromZDNET
4 months ago
Women in technology

How to upgrade your 'incompatible' Windows 10 PC to Windows 11 now

fromTheregister
3 months ago

People break computers. Cats do it more creatively

Walt's insight into a laptop issue illustrates the amusing challenges of tech support involving pets.
Gadgets
fromZDNET
3 months ago

Google is pulling the plug on your old Nest - but offers nearly 50% off a new thermostat

Older Google Nest thermostats will lose smart features and updates after October 2025.
fromTheregister
3 months ago

Techie diagnosed fault by checking the customer's coffee

Ryan later chuckled, recalling that he had to explain to the customer that their calculators were working fine, but they weren't receiving adequate power.
Tech industry
fromTheregister
3 months ago

Need a Linux admin? Ask a worried mother for help

Talent can surface from unexpected backgrounds, leading to positive outcomes.
Gadgets
fromTheregister
4 months ago

PIRG post parade of devices doomed by end of support

PIRG's "Electronic Waste Graveyard" reveals the significant problem of discarded tech after manufacturer support ends.
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