In this edition of On Call, a reader named 'Neville' shares a humorous experience from his tech support role in the 1990s. Tasked with supporting systems that processed 3D images from medical scans, he encountered a perplexing problem with a monitor displaying odd brown hues. After multiple replacements failed to resolve the issue, Neville discovered that closing the door altered the monitor's appearance due to reflections from the wood, leading to an amusing confrontation with a doctor who was quickly embarrassed by the realization.
"We sent out someone to swap the monitor," Neville told On Call. A days later, the problem recurred, so Neville's company despatched another new display."
"A doctor came in, closed the door, and said: 'See. Now it's brown'."
"I opened the door, at which point the brown disappeared. He closed the door, and the brown hue returned..."
"A very embarrassed doctor disappeared quite quickly," Neville told On Call.
Collection
[
|
...
]