#service-quality

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Beer
fromTasting Table
1 month ago

Red Flags At Breweries That Should Send You Running - Tasting Table

Be observant at breweries: prioritize attentive, knowledgeable staff, cleanliness, and sensory red flags; leave immediately if you encounter off smells, poor service, or unsafe practices.
Dining
fromTasting Table
3 months ago

Why You Should Alert Restaurant Waitstaff Of Incorrect Orders Even If You're 'Fine' With The Mishap - Tasting Table

Politely informing restaurant staff about mistakes—small or large—helps correct errors, prevent repeats, improve future dining experiences, and avoid costly outcomes.
Food & drink
fromTasting Table
4 months ago

The Plastic Red Flag We Just Can't Ignore At Restaurants - Tasting Table

Use of plastic tableware often signals lower-quality dining and can be a legitimate red flag unless appropriate for casual or takeout settings.
Food & drink
fromIndependent
7 months ago

Restaurant Patrick Guilbaud review: 'It's more fun - and less arrogant - than it used to be, and I consider our 404 lunch bill to be good value right now'

Restaurant Patrick Guilbaud has evolved in food and service, becoming more approachable and enjoyable than in the past.
#customer-satisfaction
fromTravel + Leisure
8 months ago

This Luxury Cruise Ship Has Fabulous Suites, a Nobu Restaurant, and Some of the Best Service at Sea

The Crystal Symphony offers on-the-ball service with butlers for every suite, committed to creating an exceptional guest experience that feels luxurious yet comfortable.
Cocktails
Graphic design
fromBusiness Matters
9 months ago

The subtle art of luxury: Distinctive accessories in hotels and dining

The luxury hospitality sector relies on attention to detail to enhance guest experience and create a competitive advantage.
#customer-experience
fromPsychology Today
9 months ago
Relationships

Why the Smallest Gestures Make the Biggest Difference

Small, thoughtful details can elevate customer experiences and foster lasting loyalty.
Team-based service models create smoother, more responsive interactions for customers.
Personal touches from leadership signal care and accountability, building trust quickly.
fromIndependent
9 months ago
Food & drink

Pol O Conghaile: As service standards slip, it's time to remember hospitality's f-word

Good customer experiences enhance enjoyment and encourage spending.
Unique offerings in dining can evoke nostalgia and positive emotions.
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