Hot Rod Burger in Surbiton has a low rating of 3.2 stars and is regarded as the worst-rated eatery in the area. Upon visiting, the establishment appeared unclean with sticky tables and leftover food debris, suggesting poor hygiene. Despite a quick food arrival time, the service was inadequate, lacking basic customer engagement such as offering condiments and forgetting a drink order. Observations included a staff member in open-toed sandals and consuming food while distracted by a loud video, detracting from the dining experience.
The tables were already dirty: sticky with leftover seasonings and what looked like dried-up rice grains. It didn't seem like anyone had even eaten before me that day.
The man who served me didn't ask if I wanted salt or vinegar on the chips, didn't give me any sauce, and forgot to include the drink I'd paid for.
As I sat down to eat, I noticed the same man wearing open-toed sandals in the kitchen area, something that immediately raised hygiene concerns.
He was eating his own meal in the kitchen while watching something loudly on his phone. It was hard to enjoy the atmosphere.
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