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fromTasting Table
3 days ago

Higher Prices, Stricter Rules: How Starbucks' Big Revamp Backfired - Tasting Table

In 2024, Brian Niccol took over as the CEO of Starbucks. With his arrival, he promised a big revamp, - dubbed "Back to Starbucks" - that emphasized the overall experience a person has from when they enter Starbucks to when they receive their order. Niccol's strategy is customer-centered, including initiatives like the return of a classic, in-store café feature and an the updated message-writing policy that requires baristas to write cutesy messages on the cups.
Business
New York City
fromTime Out New York
3 weeks ago

The NYC subway just had its worst summer in nearly a decade, says new MTA data

NYC subway experienced 138 major incidents in June–July due to aging infrastructure, delayed upgrades, funding standoffs, and changing incident criteria, causing widespread commuter disruption.
SF food
fromSFGATE
4 months ago

United apologizes for ongoing catering service issues at SFO

United Airlines is facing service delays due to a contractor transition for catering at San Francisco International Airport.
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