#passenger-rights

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American Airlines Settles Racial Discrimination Case

American Airlines settled a lawsuit regarding racial discrimination after three Black men were wrongly removed from a flight, emphasizing the need for inclusivity.
#air-travel

Airlines can be required to provide compensation for international disruptions: Supreme Court | CBC News

The Supreme Court ruled that airlines must compensate passengers for certain international flight disruptions, affirming compatibility between Canada’s regulations and international law.

WestJet tried to silence couple fighting for compensation after airline cancelled their flight | CBC News

Airlines increasingly enforce confidentiality in passenger disputes, creating an uneven playing field that leaves travelers feeling bullied and sidelined.

Air Canada passengers repeatedly overcharged for baggage, but airline faces no fines | CBC News

Travelers on codeshare flights often encounter issues with baggage fees due to misalignment in airline policies.

Airlines can be required to provide compensation for international disruptions: Supreme Court | CBC News

The Supreme Court ruled that airlines must compensate passengers for certain international flight disruptions, affirming compatibility between Canada’s regulations and international law.

WestJet tried to silence couple fighting for compensation after airline cancelled their flight | CBC News

Airlines increasingly enforce confidentiality in passenger disputes, creating an uneven playing field that leaves travelers feeling bullied and sidelined.

Air Canada passengers repeatedly overcharged for baggage, but airline faces no fines | CBC News

Travelers on codeshare flights often encounter issues with baggage fees due to misalignment in airline policies.
moreair-travel

Air Canada ordered to pay $10K after couple endures 'horrendous experience' | CBC News

Air Canada was ordered to pay $10,000 for mishandling an overbooked flight that ruined a couple's long-planned vacation.
#investigation

Delta struggles into Tuesday to restore operations

An investigation opened into Delta Airlines following tech outage.
Transportation Secretary emphasizes the need for the airline to attend to stranded passengers.
Passengers reported Delta's refusal to provide refunds, hotels, or meals.

An airline is investigating after a crew member recorded video of 2 passengers engaged in 'intimate acts'

Inappropriate behavior by passengers on a flight led to crew investigation for failing to intervene and filming instead.

Delta struggles into Tuesday to restore operations

An investigation opened into Delta Airlines following tech outage.
Transportation Secretary emphasizes the need for the airline to attend to stranded passengers.
Passengers reported Delta's refusal to provide refunds, hotels, or meals.

An airline is investigating after a crew member recorded video of 2 passengers engaged in 'intimate acts'

Inappropriate behavior by passengers on a flight led to crew investigation for failing to intervene and filming instead.
moreinvestigation

Some cruise passengers went on hunger strike after an engine failure ruined their plan to visit Antarctica

Engine issues led to the cancellation of Antarctic leg of luxury cruise, prompting passenger frustration and protests.
#consumer-protection

Cash refunds now required if flights are canceled or significantly delayed

Passengers will now receive cash refunds for canceled or significantly changed flights, simplifying the refund process.
The new federal rule aims to provide greater protection and accountability for airline passengers.

Travelers Will Soon Receive Automatic Refunds For Canceled Or Significantly Delayed Flights

Airlines must now provide automatic cash refunds for significant flight delays or cancellations.

Minister pledges better protection for UK airline passengers

Tougher enforcement of consumer protection laws will restore airline passengers' confidence after the August 2023 air traffic control issues.

Cash refunds now required if flights are canceled or significantly delayed

Passengers will now receive cash refunds for canceled or significantly changed flights, simplifying the refund process.
The new federal rule aims to provide greater protection and accountability for airline passengers.

Travelers Will Soon Receive Automatic Refunds For Canceled Or Significantly Delayed Flights

Airlines must now provide automatic cash refunds for significant flight delays or cancellations.

Minister pledges better protection for UK airline passengers

Tougher enforcement of consumer protection laws will restore airline passengers' confidence after the August 2023 air traffic control issues.
moreconsumer-protection

Rail ticketing far too complicated', says minister, as independent review launched

The UK government is reviewing rail fare prosecutions to protect passengers from undue penalties for unintentional ticketing errors.
#fare-evasion

Government to order review of rail fare prosecutions

The government will review rail fare enforcement due to concerns over disproportionate actions against innocent fare evaders.

Thousands of rail fare prosecutions to be quashed find out if you're eligible

A judge ruled that prosecutions for fare evasion under certain legislation are void, impacting thousands of train passengers who may reclaim money.

Northern users may be compensated after rail firm broke fare evasion rules

Northern has halted prosecutions for misuse of 16-25 railcards, acknowledging the confusion around fare rules and promising to review past cases.

Government to order review of rail fare prosecutions

The government will review rail fare enforcement due to concerns over disproportionate actions against innocent fare evaders.

Thousands of rail fare prosecutions to be quashed find out if you're eligible

A judge ruled that prosecutions for fare evasion under certain legislation are void, impacting thousands of train passengers who may reclaim money.

Northern users may be compensated after rail firm broke fare evasion rules

Northern has halted prosecutions for misuse of 16-25 railcards, acknowledging the confusion around fare rules and promising to review past cases.
morefare-evasion

Train performance data to be displayed at stations under Labour plans

The UK government plans to enhance train service transparency by displaying delay and cancellation data at train stations.
#egyptair

NYC woman sues EgyptAir for $5M over 'scalding beverage' on 'defective' seat tray

Passenger sues EgyptAir for $5 million after suffering burns from a hot beverage during turbulence on a flight from NYC to Cairo.

Man on EgyptAir flight to JFK left with 'severe' injuries after bag falls from overhead bin: lawsuit

Neczypor suffered severe injuries from a falling bag during a flight, leading to a federal lawsuit against EgyptAir for damages.

NYC woman sues EgyptAir for $5M over 'scalding beverage' on 'defective' seat tray

Passenger sues EgyptAir for $5 million after suffering burns from a hot beverage during turbulence on a flight from NYC to Cairo.

Man on EgyptAir flight to JFK left with 'severe' injuries after bag falls from overhead bin: lawsuit

Neczypor suffered severe injuries from a falling bag during a flight, leading to a federal lawsuit against EgyptAir for damages.
moreegyptair
#airline-policy

US Airlines Have New Rules on Refunds for Canceled Flights. Here's What to Know

New US airline refund rules require automatic refunds for canceled or significantly altered flights, enhancing consumer protection.

Delta kicks woman with shellfish allergy off flight, passenger alleges

Airline allergy protocols can lead to passengers being removed from flights despite prior notification.

US Airlines Have New Rules on Refunds for Canceled Flights. Here's What to Know

New US airline refund rules require automatic refunds for canceled or significantly altered flights, enhancing consumer protection.

Delta kicks woman with shellfish allergy off flight, passenger alleges

Airline allergy protocols can lead to passengers being removed from flights despite prior notification.
moreairline-policy
#travel

US airlines required to automatically refund you for canceled flight

Airlines must automatically refund passengers for significantly delayed or canceled flights without requiring requests from customers.

I Missed My Connecting Flight. What Can I Do?

Contact airline staff immediately when a missed flight occurs.
Know your rights regarding compensation, especially in the EU.
Airlines are responsible for rebooking and accommodations after a missed connection.

US airlines required to automatically refund you for canceled flight

Airlines must automatically refund passengers for significantly delayed or canceled flights without requiring requests from customers.

I Missed My Connecting Flight. What Can I Do?

Contact airline staff immediately when a missed flight occurs.
Know your rights regarding compensation, especially in the EU.
Airlines are responsible for rebooking and accommodations after a missed connection.
moretravel
#flight-disruptions

Automatic Refunds for Significant Flight Disruptions: New Airline Rule Goes Into Effect

Airlines must now provide automatic refunds for significant flight disruptions within specified timeframes, enhancing passenger compensation standards.

How will Italy's airport strikes affect travel on Friday?

Air traffic control staff in Italy plan a strike on October 11, affecting several airports and potentially causing flight disruptions.

Automatic Refunds for Significant Flight Disruptions: New Airline Rule Goes Into Effect

Airlines must now provide automatic refunds for significant flight disruptions within specified timeframes, enhancing passenger compensation standards.

How will Italy's airport strikes affect travel on Friday?

Air traffic control staff in Italy plan a strike on October 11, affecting several airports and potentially causing flight disruptions.
moreflight-disruptions

SF man alleges flying coach killed his dog on SFO-bound flight

Alaska Airlines is being sued after a passenger alleges that downgrading their seats led to the death of his French bulldog during a flight.

Allegiant passenger says she and her son - who has a severe nut allergy - were thrown off a flight so a crew member could make commission selling nuts

Allegiant Air allegedly removed a passenger and her son from a flight to prioritize snack sales, despite a severe nut allergy.
#negligence

Parents outraged after unaccompanied 14-year-old forced off Porter Airlines flight at Toronto airport | CBC News

Camryn Larkan, a 14-year-old girl, was removed from a flight and left unattended for 24 hours, alarming her parents and raising safety concerns.

Delta flight attendant 'unexpectedly' hit passenger multiple times with 'loaded' beverage cart: suit

A Delta Airlines worker allegedly injured a passenger by striking her with a beverage cart, leading to a lawsuit citing negligence.

Parents outraged after unaccompanied 14-year-old forced off Porter Airlines flight at Toronto airport | CBC News

Camryn Larkan, a 14-year-old girl, was removed from a flight and left unattended for 24 hours, alarming her parents and raising safety concerns.

Delta flight attendant 'unexpectedly' hit passenger multiple times with 'loaded' beverage cart: suit

A Delta Airlines worker allegedly injured a passenger by striking her with a beverage cart, leading to a lawsuit citing negligence.
morenegligence
#flight-delays

US airlines will owe you money for delays under new proposal

The Biden Administration plans to introduce compensation for US airline passengers facing delays or cancellations.
Airlines may soon be required to provide cash compensation and cover meals and lodging for flight disruptions.

Caught in the CrowdStrike Outage? Here's How to Get Compensated.

Airline responsibility for passenger reimbursement in case of flight delays and cancellations due to outages in their control.

US airlines will owe you money for delays under new proposal

The Biden Administration plans to introduce compensation for US airline passengers facing delays or cancellations.
Airlines may soon be required to provide cash compensation and cover meals and lodging for flight disruptions.

Caught in the CrowdStrike Outage? Here's How to Get Compensated.

Airline responsibility for passenger reimbursement in case of flight delays and cancellations due to outages in their control.
moreflight-delays

Canada has a bill of rights for air passengers. What about train riders? | CBC News

There are no passenger rights laws in Canada for rail travelers, unlike air travelers who have protections in place.
The lack of adequate support and compensation during train delays highlights the need for regulatory protections for rail passengers.

NY rabbi, wife booted off JetBlue flight by 'antisemitic' staff after heated exchange over switching seats: suit

Passengers must adhere to assigned seating on flights, regardless of personal beliefs.
JetBlue defends its policies amidst allegations of discrimination.
Expert opinions suggest this incident reflects common airline seating dilemmas, not antisemitism.

Airlines Face Potential New Mandate To Seat Kids With Adults At No Extra Cost

New proposed rule by the Department of Transportation aims to ensure families can sit together on flights at no extra charge.

House Passes Legislation to Improve Air Travel, Sending Bill to Biden's Desk

Investing in aviation infrastructure is crucial for safety, innovation, and the economy.

This couple was asked to check their carry-ons. They protested and were booted from the flight | CBC News

Ontario couple ousted from flight for refusing to gate-check carry-on containing valuables and medication.
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