"The Department of Transportation enacted new laws in October 2024 that require any airline flying to, from, or within the US to give automatic refunds if passengers' flights are canceled or significantly changed for any reason. Importantly, the new federal rules specifically define what constitutes a "significant change" to a flight schedule, so both passengers and airlines know what types of delays qualify for refunds."
"Here's how the rules work: Passengers will receive automatic cash refunds to the original form of payment for any unused portion of their ticket if their flight is canceled or significantly changed for any reason. To get the refund, the passenger must refuse the changed flight schedule, reject the option to rebook on an alternate flight, and turn down alternate forms of compensation like airline vouchers."
Flight delays and cancellations increase during winter because of weather, IT failures, staffing problems, and other complications. The Department of Transportation enacted rules in October 2024 requiring airlines flying to, from, or within the US to provide automatic cash refunds when flights are canceled or significantly changed. The rules define what constitutes a significant change so passengers and airlines know which delays qualify. Refunds go to the original form of payment for any unused ticket portion and cover fees for services not provided and delayed checked bags. To receive a refund, passengers must refuse the changed schedule, decline rebooking, and reject vouchers. Many travelers remain unaware of these rights, and US rules differ from those in Canada and Europe.
Read at Conde Nast Traveler
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