The Air Canada flight attendants strike has significantly disrupted travel, with travelers facing challenges in rearranging their plans. Passengers departing from most European countries enjoy greater protections compared to those on domestic flights. Under Canada's Air Passenger Protection Regulations (APPR), individuals affected by cancellations are entitled to either a cash refund or a rebooked flight. Airlines must rebook passengers on alternative airlines if unable to find a partner option within 48 hours. Complaints about unfulfilled rebooking rights can be filed, although resolution may take time due to a backlog at the Canadian Transportation Agency.
Under Canada's Air Passenger Protection Regulations (APPR), if your flight is cancelled due to a labour disruption, airlines must offer you a choice between a cash refund or a rebooked flight.
If a large airline, such as Air Canada, can't rebook you on a partner airline within 48 hours after your original departure time, the carrier must attempt to rebook you on any airline, even a major competitor.
The airline must search for alternative flights at another nearby airport, and provide transport to that airport. Airlines that don't comply face hefty fines.
Any passengers who believe Air Canada didn't honour their rebooking rights can file a complaint with the CTA, but may face a long wait for resolution.
#air-canada #passenger-rights #flight-cancellations #air-passenger-protection-regulations #travel-disruption
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