How to serve SMBs that are short on time and long on problems feat. Mark Valentino, Head of Business Banking, Citizens - TearsheetSMBs demand distinct banking services beyond personal accounts, urging banks to innovate.Listening to client feedback is crucial for banks to tailor solutions for SMBs.
How to Embed Customer-Centricity into Your Business | EntrepreneurStrategic client orientation goes beyond service enhancements to embed client understanding into all business facets.True client orientation necessitates a holistic strategy considering every client touchpoint, exceeding expectations.
How to serve SMBs that are short on time and long on problems feat. Mark Valentino, Head of Business Banking, Citizens - TearsheetSMBs demand distinct banking services beyond personal accounts, urging banks to innovate.Listening to client feedback is crucial for banks to tailor solutions for SMBs.
How to Embed Customer-Centricity into Your Business | EntrepreneurStrategic client orientation goes beyond service enhancements to embed client understanding into all business facets.True client orientation necessitates a holistic strategy considering every client touchpoint, exceeding expectations.
A design great shares 3 tips for navigating tricky client situationsBranding involves high stakes and requires honest feedback for success.Leaders in creative professions should focus on what's best for the client and demand excellence and decisiveness from their team.
Who Are The Go-To Law Firms For Corporate Counsel?Annual list of top law firms based on client feedback.Survey for in-house attorneys to provide feedback on outside counsel.