Asking Eric: When I reject a bid, shouldn't the contractor say something? Anything?
Briefly

Communication in the contracting business can be inconsistent, often due to contractors being busy with current projects. Clients offering feedback after declining quotes is important, as it helps contractors understand their decision-making process. Responding to such communications with at least an acknowledgment could enhance goodwill and potentially lead to future business opportunities. Clients often feel disregarded when their efforts to provide feedback are met with silence, which can negatively impact their perception of the contractor's professionalism.
Contractors often struggle with communication, especially if they are busy on projects. They might not respond to follow-ups due to being focused on their current work.
Consumer feedback is valuable, and a simple acknowledgment can foster goodwill. Lack of response may discourage potential clients from considering contractors in the future.
When clients take the time to inform contractors about their decision, it would be considerate for contractors to at least send a brief acknowledgment.
This experience reflects a common issue in contractor-client relationships, where the emphasis on immediate work sometimes overshadows effective communication.
Read at www.mercurynews.com
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