Abuse is part of the job': protect staff from public harassment, say unions
Briefly

A multipack of vitamin pills hurtled through the air of the pharmacy chain, just missing Jane*, a pharmacist from the Midlands.But because of her role, Jane felt unable to just walk away from the angry individual who threw it after being caught shoplifting.You're trying to do what you can to get them what they need, says the 26-year-old.
Read at www.theguardian.com
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