"In my lengthy career as an entrepreneur, I've noticed similar dynamics play out in business relationships. Do business long enough and you're bound to encounter your share of toxic customers and clients."
"For a growth-minded entrepreneur, cutting ties with a toxic customer may feel counterintuitive. However, letting go might just be the most strategic decision you can make."
"There's a powerful sense of freedom that comes from the ability to say 'no.' Whether it's in personal relationships or with clients, 'no' can be liberating."
"A bad client can do more than give you a hard time; they can deplete your business's resources and morale, both in the short and long term."
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