Last week, I had a remote conversation with a client of mine. Neither of us had bothered to schedule a Zoom meeting, so instead we just talked by phone. And it was amazing. Because rather than being bolted to our chairs, we decided to pop in our Airpods and go for a walk together... our call ended up being a lot more productive and a lot less painful than the rest of our day.
Four years on, our experiment with remote and hybrid work has produced dismal results... And while the pandemic may have brought back a little bit more balance between life and work, it's left our work in a generally worse state of affairs... Employee burnout is on the rise. Worker productivity has fallen to historic lows. Employee engagement in the U.S. has dropped to its lowest level in more than a decade.
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